A hotel is a complex environment where guest comfort, room management, reservations, housekeeping and building technology all need to work together.
iNELS Harmony brings these functions together in one platform, giving hotel staff a clear and connected view of daily operations.
Everything at a Glance
The Harmony dashboard gives staff an immediate overview of the hotel.
From one screen, they can check arrivals, departures, in-house guests, reservations and room availability, while also seeing current guest service requests.
This means staff can quickly understand what is happening in the hotel and move directly to the task that needs attention.
Connected Room Management
Harmony brings room information and room automation together.
The room overview provides information such as room availability, DND, MUR, Butler requests, occupancy, door and window status, and room temperature.
Temperature settings and climate functions can also be managed directly from the interface.
Instead of checking individual systems, staff have the information they need in one place.
From Reservation to Room
Reservations are part of the same environment.
A new reservation can be created by entering the stay dates, guest information, room, contact details and access options.
This creates a connection between the reservation and the room, helping hotel staff work with the same information throughout the guest's stay.
Guest Requests Become Action
Guest requests are immediately visible through Harmony's notification system.
DND, MUR and Butler requests can be displayed with the relevant room and time, giving staff a clear overview of requests that need attention.
These requests can then become part of the hotel's housekeeping workflow, where tasks can be assigned and tracked.
The Technology Behind the Hotel
While hotel staff work with a simple operational interface, Harmony provides the configuration tools needed behind the scenes.
Administrators can manage rooms, floors, gateways, devices, zones, readers and users, while automation rules can connect different devices and functions.
This creates a link between the hotel's technical infrastructure and its everyday operation.
One Connected Hotel
iNELS Harmony connects the different parts of hotel operation into one environment — from reservations and room status to guest requests, housekeeping and room automation.
The result is a single platform where hotel staff can monitor what is happening, respond to requests and manage connected rooms, while administrators have the tools to configure the system behind it.
iNELS Harmony, connected technology for smarter hotel operations.